Established since 1990 in Northwood Hills

COVID-19

CARPETSTYLE will be re-opening as of Monday 1st June 2020 Safely. We have several hand sanitisers in place on both floors for customer to use and store will be cleaned every morning for the safety of our customers and colleagues. Staff will be equipped with PPE during consultation.

Our fitting & estimating services will re start inline with Government instructions for the safety of our staff and customers. We are able to continue to conduct site surveys & fittings, but we must adhere to social distancing rules. We have undertaken fittings recently and have found it to be relatively easy to more then satisfy the guidelines that are in place, so we are confident to persevere.

The safety measures we have in place in-store are as follow:

1.Staff will be wearing all the PPE required to ensure that everyone in our store is safe.
2.We will be controlling how many people are in our store to ensure there is plenty of space to maintain social distancing.
3.We will continue to furlough any of our staff that are particularly vulnerable to COVID-19.
4. We have reduced our opening hours to give us additional time to disinfect the entire store.
5. We have several Hand sanitising station in the store and will be disinfecting our tills, phones and all surfaces with fluid alcohol after each use.

The safety measures we have in place in your home are as follow:

1. The afternoon before the day of any arranged Estimator/fitter, we shall contact you to ensure that no person in your household is displaying cronovirus symptoms or in a period of isolation in accordance with Government guidance. If you have any doubt what-so-ever we shall be more than happy to delay your survey/fitting appointment.
2. Upon arrival at your property our Estimator/Fitter will apply hand sanitiser before coming to your door, a face covering/mask will be worn when entering your home.
3. As hard as it has been to break the tradition, our surveyor/ fitter will not say hello with the normal hand shake.
4. If the weather allows us to do so, we have found that a very good place to discuss your requirements is in the back garden, this allows us to get a very detailed understanding of your requirements and expectations while maintaining sensible distance in an open area. Alternatively you can think ahead and have a room or area designated for an initial chat.
5. The internal measured survey typically takes 20-30 minutes. It is a good idea to minimise the number of people in your home during our visit.
6.Our surveyor will discuss a route around your property which will allow rooms to be vacated.
We are grateful to our customers who have helped keep us operating safely and look forward to meeting others with similar consideration in the future.

To all customers for your own safety please stay alert at all times. Keep safe and healthy and we hope to see you all soon for all your flooring needs. We have been here for 30 years serving you safely and attend to be around for another 30 years.

FROM
Carpetstyle Team

Everyone must stay alert to help stop coronavirus(COVID-19) spreading. Wash your hands with soap and water often to reduce the risk of infection.

You should also:

1. Wash your hands with soap and water often – for at least 20 seconds
2. Wash your hands as soon as you get home
3. Cover your mouth and nose with a tissue when you cough or sneeze
4. Put used tissues in the bin immediately and wash your hands
5. Do not touch your face if your hands are not clean